MARKHAM
Research
White paper · MKM-R-2025-006

Measuring transformation: a verification standard

Most transformation value is declared, not delivered. Verification is the difference.

The audit standard Markham applies before an outcome is allowed to be called delivered.

Length16 pages
Samplen = 312 outcomes
Period2022–2025
AuthorsMarkham Institute
ReferenceMKM-R-2025-006
Version1.0 · Current
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The summaryA nine-minute read

Most transformation value is declared, not delivered. Verification is the difference.

When we audited 312 outcomes that programmes had reported as delivered, 44% failed at least one of three tests: the baseline had moved, the benefit was double-counted, or the result did not survive twelve months. The industry’s delivery statistics are built on declarations. This paper publishes the standard we apply instead — the tests an outcome must pass before it may be called delivered in any Markham engagement or dataset.

The standard is deliberately simple: a frozen month-0 baseline, a single attribution line per benefit, an independent reader of the evidence, and a twelve-month survival check. It is published in full so that clients, and competitors, can apply it without us. Every figure in the annual cohort study passes it; that is what the numbers in our research mean when they are cited.

Key findings
44%

Share of outcomes reported as delivered that failed verification — moved baselines, double counting, or non-survival at month 12.

3

Tests in the core standard: frozen baseline, single attribution, twelve-month survival. Simplicity is the design.

19%

Median overstatement of programme value in self-reported delivery figures, against verified figures for the same programmes.

100%

Share of figures in the annual cohort study that pass the standard. Declarations do not enter the dataset.

Inside the report4 chapters · 16 pages
01
The declaration problemWhat 312 audited outcomes reveal about self-reported delivery.
4 pages · 5 min
02
The three testsFrozen baseline, single attribution, twelve-month survival — each defined operationally.
4 pages · 5 min
03
Running a verificationThe audit trail, the independent reader, and what happens when an outcome fails.
4 pages · 5 min
04
The standard in fullThe published tests, templates and pass criteria, reproducible without licence.
4 pages · 5 min
If you only act on four things

The findings, as Monday-morning decisions.

a

Freeze the baseline before the programme starts and put it under change control. A moved baseline is the most common way value is invented.

b

Give every claimed benefit exactly one attribution line. If two initiatives claim the same saving, one of them is wrong.

c

Have the evidence read by someone who does not benefit from the answer.

d

Re-test at month 12. An outcome that did not survive a year was a project artefact, not a delivered result.

Methodology & governance
Sample312 reported outcomes across 61 programmes, 2022–2025, re-audited against original baselines and evidence trails.
StandardThe published standard is maintained as MKM-F-003 and revised annually. This paper documents v2.0.
IndependenceVerification is performed by staff outside the delivering engagement team, with findings reported to the client directly.
PublicationTests, templates and pass criteria are published in full and may be applied without licence.
Citation

Markham Institute, Measuring transformation: a verification standard, MKM-R-2025-006, v1.0 (September 2025). Citation permitted with attribution.

Revision history
v1.0 · Sep 2025First publication, documenting v2.0 of the standard.