CapabilitiesCapability 06
Operational excellence
Improve the flow of work, reduce friction and recover performance.
Discuss this challengePractice reference MKM-C-06Established 2022Focused on measurable business outcomes
01 — Problems we solve
When the operation underperforms and the capex case writes itself too easily.
a
Margin has thinned for consecutive quarters and the explanations keep changing.
b
Throughput is constrained and the default answer is capital, reached before anyone has mapped where the constraint actually sits.
c
A cost programme delivered its target on paper while the run-rate quietly recovered within a year.
d
Quality escapes and rework are priced nowhere, so they are managed nowhere.
02 — Evidence
What the results show.
Outcome evidence+19% throughput at month 9 in a two-plant industrial group, delivered without capital expenditure and verified against the frozen baseline. Two plants in one group. It tells you the slack was there and that we found it. It does not tell you that every operation carries that much slack, and where a client has already been through a serious cost programme we would expect to find less of it.
ReferencesNamed client references for this practice are available on request, subject to clearance.