CapabilitiesCapability 07
Transformation performance
Keep major programmes focused on the results they were meant to deliver.
Discuss this challengePractice reference MKM-C-07Established 2022Focused on measurable business outcomes
01 — Problems we solve
When everyone reporting on the programme is paid by the programme.
a
The programme reports green while the operation reports strain, and the board cannot tell which is lying.
b
The integrator marks its own homework; scope grows and accountability diffuses.
c
A transformation is stalled at month 14 and the honest state of it is unknown.
d
Delivered value keeps decaying after the programme team stands down.
02 — Evidence
What the results show.
Outcome evidence84% value retention at month 24 under independent oversight, against 47% without. MKM-R-2026-014 isolates the 37-point gap.
ReferencesNamed client references, including rescue engagements, are available on request, subject to clearance.