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THE LEDGER
MKM-R-2026-014New edition: The State of Mid-Market Transformation 2026
01 / 04
MARKHAMLet’s talk
← EngagementsCase file — Logistics · 2023–2024MKM-E-2023-071 · Client-approved · Anonymised

Rescuing a stalled network consolidation

ClientLogistics operator
SectorLogistics
Business areaTransformation performance
Period2023–2024
84%Of the original value case recovered, verified at month 26
14 → 4Workstreams after re-sequencing to one drawn phase
6 wksFrom arrival to an honest baseline the board accepted
12 moRescue duration, arrival to verified delivery

Recovered value verified against the original month-0 case under the Markham Verification Standard at month 26.

01

The situation

A logistics operator was fourteen months into a network consolidation that reported green and shipped nothing. There were fourteen workstreams, three steering committees and a programme office of twenty, and the depot network still ran exactly as it had on day one, which was the one fact no status report contained. The integrator’s dashboard showed 71% complete. Neither a customer nor a cost line could detect any change at all.

The board did not ask us to run the programme. It asked for the truth about it first, and then for a way to keep whatever value was still alive, which are two different pieces of work and were scoped and priced as two.

04

Impact in detail

MeasureMonth 0Month 26Change
Original value case recovered9% delivered84%Verified
Active workstreams144−10
Depots consolidated0 of 99 of 9Complete
Programme run-rate cost$1.1M/mo$0.4M/mo−64%

All readings verified against the original month-0 case under MKM-F-003. Nothing here is measured against a re-forecast.